01252282110 hello@poseidon-gp.com

Frequently Asked Questions

Poseidon Care is committed to providing our clients and their families with the information they need to make informed decisions about their care. We understand that you may have many questions about our live-in and domiciliary care services, and we are here to answer them.

General Questions

What is live-in care?

Live-in care is a type of care where a carer moves into your home and provides 24/7 support. This type of care is ideal for people who need a high level of support or who have complex needs.

What is domiciliary care?

Domiciliary care, also known as home care, is a type of care where a carer visits your home for a few hours each day or week to provide support with daily tasks, such as bathing, dressing, medication management or even simply companionship.

How can I request care services from Poseidon Care?

To request our care services, simply get in touch with us via phone, email, or our website. Our friendly team will guide you through the process.

How quickly can care services be arranged?

We can arrange care services in as little as 24 hours, ensuring you receive prompt support when needed.

What is the process for developing a personalised care plan?

We begin with a comprehensive assessment of your needs, which forms the basis of a personalised care plan designed to meet your specific requirements.

How much do your services cost?

The cost of our services varies depending on the type of care you need and the level of support you require. We offer a free consultation so that we can assess your needs and provide you with an accurate quote.

What are the qualifications of your carers?

All of our carers are fully trained, CQC regulated and Care Certificate qualified, to provide the variety of services we offer. They are also background checked and insured.

How often are care plans reviewed and adjusted?

We conduct monthly reviews to ensure that care plans remain aligned with your changing needs and preferences.

How can I get started on my care journey with Poseidon Care?

Starting your care journey with us is easy. Contact us today, and our team will guide you through the initial steps towards exceptional care.

Client-Centered Approach

Tailored Care Plans

Your journey with Poseidon Care begins with a thorough assessment of your specific needs. From there, we work closely with you and your family to create a personalised care plan that reflects your goals and aspirations.

Regular Communication

We believe in open and transparent communication. Our team is always ready to listen to your feedback, address your concerns, and make adjustments to your care plan as your needs evolve. 

Empowering Independence

We understand the importance of independence. Our caregivers are here to support you, not take over your life. We promote autonomy and respect your choices, ensuring you have control over your daily routines.

Have a Different Question?

Email us anytime

Or call — 01252 282 110

Ready to Begin Your Care Journey?

Contact Us Today for Personalised Support and Guidance

01252 282 110

hello@poseidon-gp.com

Sequel House, The Hart, Farnham, Surrey GU9 7HW